AI follow-up sequences, automated rebooking reminders, and lead nurture flows designed to triple monthly conversion rate.
The metrics below are projected based on the system design. Actuals will be updated when the project goes live in Q2 2026.
A boutique fitness studio (yoga, Pilates, and strength training) was generating 40�60 leads per month through Instagram ads, Google, and referrals. Their conversion rate from inquiry to paying member was under 15%. The main problem: nobody was following up quickly enough.
The studio owner was handling most follow-up personally. A new inquiry would come in, and if she was teaching a class or dealing with something else, it might be 2�3 days before someone responded. In fitness, that window is everything � a prospect who inquires about a gym membership has usually lost motivation or signed up somewhere else by Day 3.
The retention problem was equally painful: members who stopped attending would go silent, and nobody was reaching out to re-engage them until their membership had already lapsed.
If you run a fitness studio, yoga practice, or service-based membership business, this system is built for you.
View PackagesWe're building a three-part automated system: a lead response engine that fires within 90 seconds of a new inquiry, a rebooking flow that triggers when a member hasn't attended in 7+ days, and a lapsed member win-back sequence that activates 30 days after cancellation.
New inquiry arrives (Instagram DM, web form, or Google) ? n8n fires within 30 seconds ? Claude generates a personalized SMS based on the inquiry source and any message they sent ? Twilio delivers SMS within 90 seconds ? if no reply in 2 hours, email follow-up sent ? if no reply in 24 hours, second SMS with a "book a free trial class" offer.
Mindbody API checked daily for members who haven't attended in 7+ days ? n8n sends a "we miss you" SMS with a one-click booking link ? if no booking in 48 hours, sends an email highlighting their favorite class times ? if still no attendance , escalates to owner's Slack for personal outreach.
When a membership lapses (cancellation confirmed in Mindbody) ? 30-day wait ? Klaviyo 3-part win-back email sequence: (1) "We'd love to have you back" with a special offer, (2) "See what's new" highlighting new classes or instructors, (3) Final offer with a deadline. Members who don't convert removed from active sequences.
ICP and conversion funnel audit � complete
SMS and email sequence copywriting � complete
Mindbody API integration and n8n workflow setup � in progress
Klaviyo win-back sequences � pending
Live testing and A/B optimization � pending
Expected live: Q2 2026. Conversion and retention results will be published here when live.