Gyms & Studios · Canada · US

Catch members before they quit

Every member scored on visits, every slipping one nudged by name, every class filled from the waitlist. You see who to call before the cancel email lands.

$1,500 Clarity Session. Refunded if we don't find three wins worth building.

6:12
IFTodayLive
OverviewRetentionClasses
0Retention▲ 2.1 vs Sept
Class fill · 7 days
62705874809196
At risk · 3
MT
Marcus T.Usually 6 AM spin
12 days
PK
Priya K.Tue / Thu yoga
6 days
PulseClassesMembers
6:14
Iron & FlowYour 6 AM crew misses you, Marcus.
Spin with JoThu · 6:00 AM · 45 min
2 spots left Save my spot
3 wksbetween deciding to quit and actually cancelling
1 in 3trial bookings that never walk in
2 spotslost in a full class to late cancels
0warnings before most cancel emails
Churn radar

See who's slipping.

Every member scored every morning. The red ones get a personal nudge before they decide to leave.

  • ✓Scored on visits, bookings and habits
  • ✓Nudged at day 5, not day 30
  • ✓Saved revenue counted weekly
Front desk

Every comeback gets a welcome.

Check-in flags members who were slipping, so your team greets them by name.

  • ✓Scan, see the story, say hi
  • ✓One-line prompt for the coach
  • ✓Risk resets on the spot
What we build

Six systems. Fewer cancel emails.

Churn radar

Every member scored daily on visits and bookings. Slips flagged by name.

Win-back nudges

Personal messages at day 5, not day 30. Written in your coach's voice.

Waitlist autofill

Late cancel? The next person on the waitlist gets the spot and a text.

Trial to member

Trials answered in a minute, reminded before class, followed up after.

Renewals and upgrades

Renewal reminders 30 days out. Annual offers at the right moment.

Reviews on autopilot

Asks after a great class. Replies drafted for your approval.

Where to start

Start with a $1,500 answer.

Refunded if we don't find three wins worth building. Climb only when the numbers say so.

Questions

Before you ask.

Which booking software do you work with?

The one you run today, like Mindbody, Glofox, Wodify or ClubReady, wherever it allows access. We add the scoring, messages and app on top.

Won't members find the messages spammy?

They're few, personal and tied to real behaviour, like missing a usual class. Anyone can opt out in one tap.

Can our coaches stay involved?

Yes. The system tells coaches who to reach and drafts the message. Coaches decide what goes out.

Where do most studios start?

Churn radar plus win-back nudges. Keeping a member you already have is the fastest money in the building.

Find the members about to walk

One session. Your members, your classes, your churn. Refunded if we don't find three wins worth building.