Law firms · Injury · Family · Immigration

Be the firm that calls back first.

Every inquiry answered and triaged in under a minute, day or night. Clients updated without a phone call. Drafts your lawyers approve, not write.

24/7 Intake, live in 10 business days or your setup fee back. How the guarantee works

11:42 PM
Hart & Wells LLP · Intake
New matters
Median reply0:29
M. TorresEmploymentBooked
D. OseiFamily · custodyBooked
L. ChenImmigrationDocs out
R. BlakeTax disputeReferred
Web chat · 11:42 PMJennifer KaurMotor vehicle collision · Burnaby, BC
–
Case typePersonal injury
LimitationAug 3, 2028
JurisdictionBritish Columbia
Conflict checkRunning…
Sent to clientIntake formID uploadPolice report
Offering consult times…
9:14
Message
Hart & Wells
Your claim
File 24-0183 · Anna Hart
IntakeOct 2
Retainer signedOct 3
Medical recordsRequested
Demand letterEst. Oct 24
Records receivedNothing needed from you
CaseFilesChat
3 firmsa prospect in distress calls before one answers
50%of paralegal time spent on admin, not casework
20 hrsa week on intake, updates and document chasing
After 5when inquiries arrive and nobody picks up
Drafting

Drafts you approve, not write.

Demand letters, engagement letters and records requests, drafted from the file and waiting for a signature.

  • ✓Every figure cites its source
  • ✓Nothing leaves without a lawyer
  • ✓Signed and filed to the matter
Client updates

“Any update?” answered tonight.

Clients text any hour. They get a clear answer from the file, not a voicemail.

  • ✓Facts from the matter only
  • ✓Advice questions go to a lawyer
  • ✓Every message logged
What we build

Six systems. Your team does the law.

AI intake & triage

Case type, dates, jurisdiction and conflicts checked before a lawyer sees it.

Consult booking

Qualified matters booked into the right lawyer's calendar, intake forms sent.

Client status updates

Every milestone sent to the client in plain words. Fewer “any update?” calls.

Drafting with approval

Engagement letters, demand letters and requests drafted from the file. A lawyer signs off.

Document chase

Records, IDs and forms requested and reminded until the file is complete.

Reviews & referrals

Review asks and referral check-ins after every closed matter, on schedule.

The offer

24/7 Intake

Every enquiry answered in under 5 minutes, day or night. The basics collected and a consult booked. No legal advice, ever.

  • Web, chat and after-hours enquiries answered in under 5 minutes
  • Matter type, dates and jurisdiction collected for a conflict check
  • Qualified enquiries booked into the right lawyer's calendar
  • Every message logged to the matter, with a person on anything unusual
One-time setup from US$5,000 C$6,500 for Canadian businesses

Live in 10 business days, or your setup fee back. Running and improving it is a small monthly fee, agreed once you've seen it work.

Book a 20-minute call → Bigger project? See all services
Questions

Before you ask.

Does this work with Clio or MyCase?

Yes. We build on the practice management software you run today, Clio, MyCase and PracticePanther included. Matters, contacts and notes stay where they are.

Will the AI give legal advice?

No. It gathers facts, books consults, drafts and sends status updates. Anything that reads as advice, and every draft, waits for a lawyer's approval.

What about professional conduct rules?

Every message template is reviewed by your team before go-live against your jurisdiction's rules. Every message is logged to the matter.

Where do we start?

Usually intake, because a missed inquiry is a lost retainer. Client updates and drafting follow once the numbers say so.

Find where your intake is leaking retainers

A 20-minute call. Bring a rough count of weekly enquiries and how many reach a consult, and we'll size the gap.