AI systems that turn browsers into buyers
Built for DTC founders and e-commerce operators who are tired of losing revenue to slow follow-up and manual ops.
Built for how DTC brands actually scale
Three interlocking AI systems covering every revenue-critical workflow in your store. Not Klaviyo templates. Not chatbots. Built for e-commerce, from scratch.
AI Abandoned Cart Recovery
Instant SMS and email sequences to every abandoned cart — under 60 seconds, 24/7. Personalised by product, cart value, and purchase history. No manual sends, ever.
Order Ops Automation
Automated order confirmation, fulfilment updates, return processing, and supplier communication. Zero manual data entry from intake to delivery.
AI Customer Support + Retention
Built around your product catalog and return policy — not a generic bot. AI handles tickets, flags edge cases, and runs reactivation sequences for lapsed customers automatically.
What stores see in 60–90 days
Not vanity metrics. Numbers that show up in your revenue dashboard and support queue.
AI sequences recover abandoned carts in under 60 seconds — every channel, around the clock.
Order ops, support triage, and CRM updates shifted to automated workflows. That's half a workday back every day.
Retention sequences, post-purchase flows, and reactivation campaigns running without a single manual trigger.
AI handles returns, tracking queries, and FAQs — human team only touches escalations and edge cases.
THE REAL PROBLEM
You're not losing customers to competitors. You're losing them to slow follow-up, broken ops, and no retention system.
Carts abandoned with no response
70% of online shoppers abandon their cart. Most stores send one email 24 hours later — if at all. By then the customer has bought from someone else.
Hours lost to order ops and support
Teams manually process returns, copy-paste tracking updates, and respond to the same 10 questions every day. None of it needs a human.
Customers never come back
No post-purchase flow, no reactivation sequence, no referral ask. One-time buyers stay one-time buyers without a nurture engine.
No visibility into what's working
Klaviyo dashboards don't tell you why revenue dropped. No lead scoring, no intent signals, no prioritisation on who to re-engage.
OUR SCOPE
Built for Every Part of Your Store
DTC FoundersShopify OperatorsE-commerce Teams3PL BrandsSubscription Brands
Marketplace SellersRECENT WORK
AI Systems That Move Shoppers Through Funnels
The systems we build for e-commerce brands use the same architecture we've already shipped in production.
Who We Are
We are a senior product designer + AI engineering team. We shipped enterprise-grade production work for TD Bank — 7M+ users, regulatory constraints, accessibility compliance. Then we brought that same standard to AI systems.
TD Bank — 7M+ Users
Led UI/UX for a mobile banking app serving millions across North America. This is the design credibility behind every system we ship.
Senior Designer + AI Builder
We don't hand off between design and engineering. The person who designs your system builds it. No dropped context, no translation layer.
Revenue tools, live in production
We measure what ships, not what looks good in a deck. Every system we deliver is live, measurable, and owned entirely by you.
SUPPORT & CLARITY
Questions we get
From DTC founders and ops leads who want real answers before they get on a call. We map out exactly what's leaking in your funnel.
Yes. We build systems that layer on or integrate with your existing stack. Shopify, WooCommerce, and most platforms have APIs or webhook support.
Adding to it — or replacing it if it's not working. We build the logic layer that makes your existing tools actually fire correctly.
Most stores are live within 2–3 weeks. We scope, build, and hand off — no 6-month agency timelines.
No. We handle the full build and integration. Your team operates the dashboard we hand you.
Engagements typically start at $3,000–$5,000 for a single system. Full stack builds range from $7,000–$15,000 depending on scope.
Both. We've built for solo operators doing $500K/year and teams doing $5M+. The systems scale to your volume.
Stop letting revenue
walk out the door.
Book a free 20-minute strategy call. We'll map out exactly what's leaking in your funnel and what a custom AI system would look like for your store.
